Choose a modern web browser

Vook's Web Reader allows you to read your ebook online in any modern web browser. However, we recommend Google Chrome for the best reading experience.
You can download Chrome here: www.google.com/chrome

The reader requires that you use a recent version of your browser.

Google Chrome (Mac / Windows): Use the latest version.
Chrome updates automatically. If you've encountered an error during an update, please visit Chrome's support page: https://support.google.com/chrome/answer/111996

Safari OS X (Mac): Use the latest version.
To check for Safari updates, go to the main Apple menu and select "Software Update."
See how here: http://support.apple.com/kb/HT1338

Safari iOS (iPad / iPhone): Use the latest version.
On your iPad / iPhone, go to Settings > General > Software Update to check for updates.
See how here: http://support.apple.com/kb/HT4623

Firefox (Mac / Windows): Use the latest version.
Firefox automatically updates by default, but if you have declined automatic updates, you can check for newer versions here: http://support.mozilla.org/en-US/kb/update-firefox-latest-version

Internet Explorer (Windows): Use one of the two latest versions.
Download the most recent version of IE here: http://www.microsoft.com/en-us/download/ie.aspx?q=internet+explorer

Android Browser: Use Android 2.3 and up.
The Android browser can only be updated if the device/carrier offers an update to the operating system.
Get Flash here: http://get.adobe.com/flashplayer

If you're using Internet Explorer 8 or Mozilla Firefox as your web browser, you will need to have the most recent version of Flash installed in order to view the videos in enhanced ebooks.

Get or update Flash here: http://get.adobe.com/flashplayer

The ebooks published on our store are media-rich and may take some time to load over a slow Internet connection.

If videos freeze or take too long to load over a cellular broadband network on a mobile device, switch to wifi for better results. If you're connecting over wifi, try switching to a faster wifi network or a local-area network for better results.

It may be possible to resolve lingering technical issues by restarting your web browser, or by resetting your browser's cache. Here's how to reset your cache on our supported browsers:

• Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer;=95582
• Safari (OS X): http://support.apple.com/kb/PH11914
• Safari (iOS): http://support.apple.com/kb/ht1677
• Firefox: http://support.mozilla.org/en-US/kb/how-clear-firefox-cache
• Internet Explorer: http://support.microsoft.com/kb/260897
• Android browser: http://www.accessc.com/articles/clear-history-cookies-cache-android.html

Downloaded eBooks can be read on any compatible eReader. We recommend you download eBooks directly onto your eReader. Use the information below if you need help transfering downloaded eBooks from your computer to your eReader.

IMPORTANT NOTE FOR VIDEO ENHANCED CONTENT: Currently, the Kindle App for iPad/iPhone does not support sideloaded video content. If you want to enjoy a video enhanced eBook on your device, please download the ePub file for the title and access it through the iBooks or Nook iOS application.