Purchases from www.vook.com are available to You worldwide.
We sell products ("Products") to end user customers only.
All Sales are final. We do not provide refunds or credits for any unviewed VOOKS.
In the United States, we accept the following credit cards (Visa, MasterCard, American Express, and Discover) and payment through your PayPal account as forms of payment. If your credit card billing address is outside of the United States, we only accept Visa and MasterCard through PayPal at the present time. If a credit card company, or your PayPal account, is being used for a transaction, we may obtain a pre-approval from the credit card company or from PayPal (as the case may be) for an amount up to the amount of the order. Billing to your credit card or to your PayPal account occurs at the time of purchase or shortly thereafter.
We may be unable to accept some prepaid gift cards issued by credit card companies. Debit cards and check cards have daily spending limits that may prevent the processing of your order.
If a transaction has been declined online due to credit card issues, or issues with your PayPal account, please ensure all data is correct and resubmit. If the transaction is not accepted online, you will be unable to use that card or your PayPal account (as the case may be) for your transaction and should use another credit card.
All transactions will include sales tax based on the bill-to address and the sales tax rate in effect at the time your transaction is completed. If the sales tax rate for the billing address changes before the purchase is made, the new tax rate in effect at the time of purchase will apply. We will only charge tax in states where digital goods are taxable. No customers are eligible for tax exemptions for transactions made from us.
You must be at least 18 years of age to purchase a product and enter into this Agreement. If you are under 18 but at least 13 years of age, you must have your parent or legal guardian enter into this Agreement on your behalf. If you are a parent or guardian entering this Agreement for the benefit of your child, please be aware that you are fully responsible for his or her purchases, including all financial charges and legal liability that he or she may incur.
We endeavor to offer you competitive prices on current selections. Your total price will include the price of the Product plus any applicable sales tax (in effect on the day of download). We reserves the right to change prices for Products offered at any time, and do not provide price protection or refunds in the event of a price drop or promotional offering.
We reserve the right to change content options without notice. On occasion, a Product may become unavailable following a transaction. Your sole remedy in such cases is a refund of the price paid for the unavailable Product. Please contact VOOK Customer Service for assistance in such cases (see below).
For assistance with billing questions or other order
inquiries, please contact us at:
[email protected]. We will be respond as soon as
possible.
All transactions on www.vook.com are governed by California law, without giving effect to its conflict of law provisions. Risk of loss and title for all electronically delivered transactions pass to the purchaser in California upon purchase. No VOOK employee or agent has the authority to vary any of these policies or the terms and conditions governing any sale.
Your use of any Products purchased from us is conditioned upon your prior acceptance of the Terms of Use which is located at www.vook.com/tc.php
We are not responsible for typographic errors.
We reserve the right to change the terms and conditions of sale at any time. Customers are encouraged to review the Terms of Sale on a periodic basis for modifications.
Last updated: October 1, 2009