In "Habit 5 -Empathic Listening: The Key To Communication," Stephen R. Covey explores the idea of communication as mutual understanding. Using what Covey calls Empathic Listening, he instructs us on how to reflect what a person says in our own words and in this way gain a deeper understanding of that person's perspective and feelings. To truly listen is NOT to advise, counsel, probe, judge, question or analyze. It is listening with the intent to understand. Covey says Empathic Listening is to the heart what air is to the body.
Stephen R. Covey
Stephen R. Covey is an internationally respected leadership authority, family expert, teacher, organizational consultant and author who has dedicated his life to teaching principle-centered living and leadership to build both families and organizations. Dr. Covey is the author of several acclaimed books, including the international bestseller, The 7 Habits of Highly Effective People, which was named the #1 Most Influential Business Book of the Twentieth Century and one of the top-ten most influential management books ever. Dr. Covey is the co-founder and vice chairman of FranklinCovey Company, the leading global professional services firm with offices in 123 countries. They share Dr. Covey's vision, discipline and passion to inspire, lift and provide tools for change and growth of individuals and organizations throughout the world.
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FranklinCovey
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FranklinCovey
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